Original topic:

M30s Battery drains when not in use

(Topic created on: 08-23-2020 06:49 AM)
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imnandha
Active Level 5
Options
Galaxy M
Hello everyone,
                        Recently I have problems with battery draining during when not in use..which means night time..it's about reducing 8 to 10 %.. don't know why.. before that month..its takes nearly only 2 or 1%.

If anyone got a solution after face this issue..?


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11 Comments
Yuvinithish
Active Level 5
Galaxy M
Put unused apps to sleep and then turn off adaptive brightness...now see the difference
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below step given below:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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