Original topic:

Volte

(Topic created on: 08-22-2020 09:13 PM)
234 Views
vickeyvickey
Beginner Level 3
Options
Galaxy M
Not getting BSNL volte  in my samsung m20 while the same sim show volte service in realme 2 pro...Please update for the same...Need a solution for getting bsnl volte
4 Comments
Ehsank
Expert Level 5
Galaxy M
may be BSNL volte is just launched in only some parts
Samsung would provide soon
vickeyvickey
Beginner Level 3
Galaxy M
in my circle UP East its volte service started...i am using it on realme
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Ehsank
Expert Level 5
Galaxy M
send this as feedback by using get help section
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve Volte issue kindly follow the given below step:-


To enable VoLTE:-
Go to Settings > Mobile Data > Mobile Data Options > Enable 4G > Voice & Data.
Android users can enable the VoLTE service.
Go to your phone's Settings > Mobile networks > Turn on VoLTE call


After Performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log File, Video or Screen-shots. This will help us to further investigate and resolve your concern.
Samsung Members > Get Help > Send Feedback > Error Report > Attach Error Log.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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