Hi, After the Android UI 7 update I observed a quick battery drain issue, it's unbelievable that 6000 mah battery is inside by seeing this draining issue and second issue is of 5G is unstable in all 3 sim provider even in 5G available location and even if we receive 5G for sometime the phone heat like microwave. I also observed here that once the phone heats up the 5G serivce digrates to 4G and once the phone heats down then we receive 5G again and this keeps repeating. But I don't know it's only with me our everyone here facing the same in this Samsung M34 5G device. Which need to fixed by Samsung asap.
It is a BUG send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send. If you find this helpful please Accept it as a solution Thank you 😊
This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware. Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.
Clear app cache to remove temporary data that can impact performance and battery usage. Resetting battery statistics can sometimes help.
Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.
Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.
If you find this helpful, kindly accept it as a Solution. It helps others. Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊
Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
5g caues nore heating and m34 doest have any cooling sys exynos also heat more quickly use 4g mostly outdoors and 5g when you really need it nothing else can be done
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
As you are facing the multiple issues on your device, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
