Original topic:

M30 front camera not working

(Topic created on: 07-24-2022 11:47 AM)
249 Views
Velavan94
Active Level 1
Options
Galaxy M
Back Camera Working Normally 
While switching front camera it wasn't open black screen only appears and same time back camera also not working after reset camera settings back camera working but front camera not working
i have been facing this issue since last one year
suggest me a correct solution
3 Comments
Anikroyale
Expert Level 5
Galaxy M
Take your device to a service center, maybe the camera needs replacement.
Velavan94
Active Level 1
Galaxy M
they also not given correct solution they told its a motherboard issue
how it happened they didn't know
not in my phone only i heared like this issue in more m30 mobiles
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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