As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
I have already done that and the technician told that motherboard needs replacement which is half price at which the phone was bought This is a new type of scam done with m series and a series with an ota update If the team can find another way to repair the phone I may not proceed with a complaint against Samsung
