Original topic:

M21 RESTARTING PROBLEM

(Topic created on: 02-08-2021 10:10 PM)
534 Views
Nitesh001
Active Level 1
Options
Galaxy M
I have galaxy M21 and facing Restarting  problem and heating issue near camera side (upper part of my device).Does anyone faced  this type of issue  like mine....anybody who has a solution  please suggest  me.
9 Comments
Faizan2705
Active Level 5
Galaxy M
What type of restarting problem?
Nitesh001
Active Level 1
Galaxy M
while using an app sometimes my phone freeze and then it restarts again
Faizan2705
Active Level 5
Galaxy M
It could be three things:
1) Your auto restart settings is on. (Disable the setting)
2) Your device too much heatsup so it auto restarts. (Dont use heavy backcovers)
3) Your phone has broked. (Give it to service center -- but first run auto checkup and interractive test in samsung members)
Nitesh001
Active Level 1
Galaxy M
Ty for suggestions 💫😊
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jeffri007
Active Level 2
Galaxy M
yes @Nitesh001 I am also face it till now
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

BirJi
Active Level 1
Galaxy M
I am also facing the same since a month now. It is happening 2-3 times a day.
SravanApt
Beginner Level 2
Galaxy M

Hi, I'm facing same problem.  Please post any solution 

0 Likes
BirJi
Active Level 1
Galaxy M
After months of usage, factory reset, and research, I must say Samsung M series is the shittiest series. The restart problem has not fixed, even when the error report feature is enabled.
I will not let anyone in my circle to buy these cheap series mobile ever again.
Scam!
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