M21 2021 Heating and Battery issues

[VIPINKHOKIYA]

 My battery drain  on internet Using 

Chrome browser 1% / 6 minutes

Facebook - 1% / 6 minutes

 Free fire - 1% / 5 minutes 

You tube - 1% / 8 minutes 

Facebook & Instagram videos- 1% / 4 minutes 

Overnight drain 5 - 6% ?

Mobile heating while internet Using 

Brightness label 10% only 

Network jio -104 to - 107 dBm

Some apps put in deep sleep 

Camera Using 1-3 minutes mobile heating up and battery drop fast

It's battery normal or not ? 

PLEASE GIVE ME SUGGESTIONS 

[MohammedKhatri]

See, many M21 devices have heating issues. It has Exnos 9611, this processor has many issues like heating restarting and freezing. For battery what is the screen on time just share once and I will help regarding battery.
If you find this helpful kindly click on the three dots and click accept as solution.

[VIPINKHOKIYA]

Screen on time 11 hours daily but I charged to time 20 -85 % two times

[MohammedKhatri]

What were the apps that you were using?

[MohammedKhatri]

It is normal

[Members_3Ofphlv]

your phone's  battery doesn't have any problem  .its normal. 

[VIPINKHOKIYA]

How to improve battery backup?

Camera Using mobile heating why? Ony one minutes

[Members_3Ofphlv]

because this device have exynos 9611 .thats why its heating .and also have poor cooling systems 

[Chanakya_Reddy]

This problem is normal in all M21 running on Android 11 One UI 3.1.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/ 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support