danu7860
Active Level 1
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Galaxy M
I am having a weird problem with M20, It is able to charge with other companies adapter, but is not able to charge with it's genuine charger, and it's been a week now does anyone faces the same problem? Please let me know the solution for this situation.
6 Comments
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Galaxy M
The charger could be faulty. Visit a service center before buying a new one to ensure thst the charger is indeed faulty.
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danu7860
Active Level 1
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Galaxy M
Nope the charger is working perfectly fine with another M20, the problem is not with adapter
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AGalaxyuser
Active Level 10
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Galaxy M
Reset your device once. If the problem persists visit service centre asap.
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aryan9634
Active Level 3
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Galaxy M
Moisture ki wajah se ho rha h
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aryan9634
Active Level 3
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Galaxy M
So please wait 2-3 days wo hi kaam krne lagega
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Samsung_Support2
Expert Level 1
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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