M02 macro camera failed after factory data reset

[MrinalSharma16506]

After reset the m02 phone macro camera is not responding i didn't know this is a glitch or something give us atleast one uodate please fix these kind of issues.

Thank 

#samsungindia

#samsung 

[Wodehouse]

The macro camera issue on your M02 phone after a reset is frustrating. This problem might be related to a software glitch or a hardware issue. Let's try some troubleshooting steps to resolve this.

Troubleshooting Steps
- *Reset Camera App*: Try resetting the Camera app to its default settings. Go to Settings > Apps > Camera > Storage > Clear Data.
- *Check Safe Mode*: Boot your phone in Safe Mode to disable third-party apps. If the macro camera works in Safe Mode, it might indicate a software issue.
- *Update Software*: Ensure your phone is running the latest software. Go to Settings > Software update > Download and install.
- *Clear Camera Application Data*: Clear the camera application data to resolve any software conflicts. Go to Settings > Apps > Camera > Storage > Clear Data.

If none of these steps resolve the issue, it's possible that there's a hardware problem with your phone's macro camera. You may want to visit a Samsung authorized service center for further assistance.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[MrinalSharma16506]

Bro. Uodate related h issue because phle b aya tha khud hi thik ho gya tha thode time baad but abi ni ho ra thik

[Wodehouse]

I understand. Try a factory reset once again. I know you won't like to do once again. Just to try again. If it persists take it to a service centre.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[MrinalSharma16506]

Ok thanks bro.

[goodthings]

Please clear catche and clear data of this app also reset camera settings and reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[MrinalSharma16506]

🙏