M 31s screen freeze and automatically restart problem after updation

[Swapnil Kshatriya]

I am facing problem in my Samsung galaxy M31s after updation. I was update my phone on 10 Aug and after complete downloading I click on install button then my phone get auto restart. In the process of restarting my phone''s screen stopped on logo of Samsung galaxy M31s..i tried many time to start but failed. These problem in continue on my phone.after it I went an official Samsung service centre but they don''t even listen the problem carefully and refused any kind of help and told me that the motherboard of your phone is damaged. you should replace it.i was shocked.then I had been visit many service centres of Samsung and they advised me that I should change motherboard of my phone. Which cost is approx 9000rs. it''s equal to Half cost of phone price. How can all of a sudden so many M31s have same problems when the people using are different places and lifestyles.

These issue started after updation. Before updation my phone was working very well. So I reached to these conclusion that all fault generate by your side.and I found that this problem is common in almost every set of Samsung galaxy M31s. So Why I am liable to pay these cost to repairing of my phone.. Pls recognize these issues and give us free of cost motherboard otherwise provide new same mobile piece.
#M31s
#samsungM31s
#Exynos9611
#IssueOfMotherboard

[AbuAshar]

Yaa

[Kiran Kumar]

I too facing the same issue.. please send solution if any.. replacing mother board which costs 9000 is unbearable

[Gaurav04Patel]

Hey, did you find any solution ?

[Swapnil Kshatriya]

Not yet

[user963]

https://youtu.be/6ftZcZEnGTA

[Gaurav04Patel]

Hey, did you find any solution ?

[Gautham2477]

Even my phone started to face this issue. It worked exactly for a year and issue started soon after the warranty expired.

[Utkarsh Verma]

Same hppnd with me. what is the way out now?

[Utkarsh Verma]

what is the solution now?