Hi, I bought M33 a month ago. Whenever the phone is locked and the lock screen is inactive, I don't get app notification icons on it. So if I get a message on Whatsapp, for example, the phone vibrates or makes sound but the green Whatsapp icon doesn't show on the lock screen. When I doubt tap and wake the lock screen I can see icons showing which all messages I have from apps. Checked all my lock screen and notification settings and everything seems fine. Anyone else seeing this issue or has a solution?
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for replying but I hope you went through my concern/query. How do you expect me to attach an error log for my scenario when there is no error at all? It's a missing feature in M33.
this is probably because it doesn't have AMOLED display, if you want the screen to temporarily wake up (like ambient display), you can use apps like aoa or always on amoled
