Original topic:

Keyboard issue

(Topic created on: 02-21-2024 09:11 PM)
212 Views
sathiyabalan
Active Level 4
Options
Galaxy M
While i am typing suddenly show the bottom
 samsung keyboard keep stopping 
App info
Close app
Send feedback 

Very irritating 🤬

3 Comments
Galaxy M
CLEAR ALL DATA OF SAMSUNG KEYBOARD APP
IF STILL FACING ISSUE REPORT TO SAMSUNG
WITH SCREENSHOT OF THAT
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sathiyabalan
Active Level 4
Galaxy M
What
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly reset the keyboard settings. Settings> General Management> Language and input> On-screen keyboard> Samsung Keyboard> reset.

Navigation Path to clear keyboard cache: Settings > Apps > Show System Apps (enable) > Search Samsung Keyboard > Storage >Clear Cache.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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