Original topic:

Issues after android Q update(m30)

(Topic created on: 12-22-2019 05:54 PM)
3807 Views
FallOut007
Active Level 7
Options
Galaxy M
For now, i faced some issues in my device.
please confirm if it resembles..
1. Battery drainage.
2. Issues in AOD.
3. Lagging between animations.
4. Camera still the same no fix either.
5. ram management issue.
Need a patch update asap.
22 Comments
PurnimaG
Active Level 1
Galaxy M

The phone is very slow after the update. Most apps are getting restarted when you switch between two apps. 

vødka
Active Level 7
Galaxy M
Use the following ways to troubleshoot battery drainage issue.

1Check whether Bluetooth, Wi-Fi, GPS, Bluetooth, NFC/S Beam, Tethering and Portable Hotspot is turned on when not in use.

2Check whether the Brightness of the device is set to minimum or not.

3Smart Features in Flagship phones like Motion UI, Smart Stay, Air Gestures, Screen Mirroring etc will drain battery considerably.

4Check Power Saving Mode (If available)

5Auto Sync of E-mails, App data etc will drain battery.

6Multiple Applications running in back ground will drain battery power.

7Check the Network Mode as 4G Network mode will drain more battery compared to 2G/2.5G/3G mode.

8Network Fluctuation also drains battery.

9Minimizing the back-light time would save battery.

10Follow the standard charging procedure (i.e. charge a fully discharge battery in Switch-off mode up to 150 mins.)

11Periodic Software Update through FOTA or Smart Switch is intended to improve the battery life as well.

Booting into Safe Mode will restrict all 3rd party applications from running. The standard Android operating system will run and calls, messages, and connectivity will all work the same way - but it's a good way to test if there's something interfering with the device's software and rule out any hardware issues 

1 Press and hold the power button on the right hand side and select Power Off

2 Wait for the device to turn off. When you're ready to turn it back on, hold the Volume Down button at the same time as holding the Power button on the right

3 Once the device turns back on, you'll see "Safe Mode" at the bottom of the screen and some apps will be greyed out. Try to see if you can replicate the speed issues in safe mode.

If you have the same problems in Safe Mode, it's possible that the lag is a result of corruption in the operating system. A factory data reset is the best option if you can't get to a Samsung location for further assistance.

 

If the device is faster in safe mode - we know it's likely to be a 3rd party app that is causing the issue, and we can try removing anything unused and taking up space or potentially malicious.

To get out of Safe Mode: Long press the Power button and select Restart, or manually turn the device off then on again.


1 Open the Settings application

2 Navigate to Apps (close to the top) or Application Manager (close to the bottom) - depending on your model.

3 Find any apps that have updated around the same time the speed has slowed down, or apps you downloaded a long time ago and haven't used - have a look at anything you don't recognise.

4 Select an app in the list to move into the information page. If you have the option to uninstall you can select this and you'll be prompted to confirm the choice.
If you don't see an uninstall option, it is an application required by the operating system and safe to keep. Operating system applications are unlikely to be the cause of slow usage.

5 If you've uninstalled all applications that you can with no change, the last option is to perform a Factory Data Reset. If a reset does not speed up your device, you may want to consider visiting a Samsung service location to have your device assessed.


A Factory Data Reset should always be considered as a last resort option because it means removing all of your personal information and any photos or videos saved on your device to reinstall the operating system from scratch. Please make sure to Back up your Samsung Device before a Factory Data Reset. When you're happy that you have everything on your device saved, follow the next steps: 

1 Open the Settings application

2 If you have a Search icon in the top right of the settings - tap it and type Reset

Depending on your device this option will be in:

Settings > Backup & Reset > Factory Data Reset
Settings > General Management > Reset > Factory Data Reset

3 Follow the prompts to Reset your device to Factory Default.


Thanks for sharing your experience with the Community!
0 Likes
imjoker2611
Active Level 9
Galaxy M
Abay madarchod, update dekar thik kar nahi tho teri m*a ch*d dunga, sala 10 din say chu*iya logo ki taraha use kar raha phone. Update banana aata nahi tho detay kyu ho!!!!!
Aur format karnay mai jo time jayega wo tera baap dega? Sala 10K kaa phone format karnay kay liye kharida hu.😡🤬🤬🤬
Phanikumar-75
Active Level 5
Galaxy M

Watch your words. I am using M30 from 8 months. There is no issue after Android 10 update yesterday. The way you use your phone will mess up the phone. No use of scolding support staff.

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imjoker2611
Active Level 9
Galaxy M
@Phanikumar-75 Don't teach me how to use my phone, the problem was with camera app and it got solved after the patch update. By the way I don't use any heavy app on my phone 18GB is still free from 32GB, so better mind your business and be in your limit.
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Phanikumar-75
Active Level 5
Galaxy M

@imrohit2611 

You crossed your limits on staff with bad language for your own problem and you are telling me not to cross limits. Meet a mental doctor. Get well soon.

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imjoker2611
Active Level 9
Galaxy M
Listen bro, it's not your post and I didn't said those things to you, so better don't mess with me. Don't give me lectures about what to write, there are more people doing non-sense here. Like you, who got involved in an argument with me, without any reason. Don't you know the phrase, "oil your own machine". And change your doctor, it's not worthy for you.
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sidbhokare
Active Level 8
Galaxy M
yesterday my phone rebooted twise erasing my app screen setup
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rathi06
Beginner Level 2
Galaxy M

I am facing same issue on camera, which patch resolves the issues. Right now camera is not working...disappointed with Samaung...

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