Original topic:

I made factory reset 2 times and I'm feeling a lot of problems on M34

(Topic created on: 10-24-2023 08:08 PM)
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SouryaGourabNanda
Active Level 4
Options
Galaxy M
When M34 will get another security update.....I'm waiting and October is going to end......
 There are some issues in my phone like 
Yellowish tone in back camera.....
Hanging and gittering issue.......
Battery drain.......
RAM is unable to store app data as it's reloading from beginning........
 I purchased Galaxy M34 recently and also after using 8 days, I performed factory reset 2 times frequently due to some reason...and after that, I'm noticing that the phone is not running smoothly. 
 I think factory reset affected it.....any help from community forum???
12 Comments
Devv_007
Expert Level 5
Galaxy M
Don't factory reset for small issues.
Galaxy M
Hey!! I'm sorry that I was not informed about it. I made factory reset 2 times frequently.....and I think I made a mistake because I'm facing some hanging issues right now. I hope another security update may solve this issue in future.
Please tell me one thing,
Is 2 times factory reset affect phone?? I think it shouldn't be!!! Because it's just an erasing method.
But I don't know why there are some glitches after doing it....
Devv_007
Expert Level 5
Galaxy M
No it won't affect, but frequently erasing it affects the storage performance.
somanath_sahu
Active Level 8
Galaxy M
Frequently data reset may affect your device performance , it erase some software cache file or some update file when you rest Frequently.
So use the mobile for 10 to 15 days & update all system app in galaxy store.
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Galaxy M
Any solution for now? Because I have already done 2 resets frequently 😔
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somanath_sahu
Active Level 8
Galaxy M
Don't worry your device's performance & stability automatically improve when you use your phone 10 to 15 days.
And if there is any software update in your phone then upgrade your device to latest software.
Update all app in playstore & galaxy store.

Thanks 😊
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somanath_sahu
Active Level 8
Galaxy M
And also update Google play system update
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to please report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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Galaxy M
Hello sir, I choose M34 5G after a long research but it has battery drain issue along with heat and app crash. Please solve this with another update. Also Yellowish tone noticing in back camera. Please reach this issue to Samsung.
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