I don't know what's the issue Screen recorder not working

[Tejavinni]

I am using M30s from 2 years as As samsung thinks that Screen recorder is premium feature.. they didn't provide inbuilt app...so I  tired many 3rd party screen recorders some are hanging some are heating up mobile... Someone suggested here "screen recorder app" 

which is working very will I love it  so much, but recently when I try record it's showing error (screenshot 2)

.. tried all possible ways like reinstall the app.. restart the mobile, change some settings... But none worked well... I fed up and started using another app but mostly all are heating up mobile or hanging.. any M30s user facing same issue or any solution for that...

Thanks

Share your thoughts here

[sanu2k]

I am using that application in M30
No issue till now

[_HK02_]

I also had no issues

[Tikunwengsu]

1st step Clear the data app with Uninstall the screen recording app

2nd step Restart your device

3rd step reinstall the screen recording app which you provide

Maybe it works.

[Tejavinni]

Ya I tried all possible ways but showing same issue

[Tikunwengsu]

Better to don't use this app or shift to another app.

[Prabh-preet]

U can try du recorder apk on Google

[Chanakya_Reddy]

Download Xrecorder from Playstore. It works well

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Members_W6ltQAU]

This tutorial solved my problem: Screen Recorder Not Working Samsung

Use the solution number two.