Help !! HELP !! FRIENDS 🧡

[vijendra54]

I can't use internet during the taking on call. how can I use internet during the call 📞 please help me ! 

I call on samsung care and asks them the same thing but they said for " factory data reset of my mobile 📱 😑 " because they also don't know how to do this so please you are only one who can help me in this situation 

[its_alen]

Which device are you using

[Urstruly_Sumanth]

Turn on use second sim data in sim manager and it also depends on your network provider. Which network are you using

[VedPrakashSah]

Turn on VoLTE in the mobile network for the SIM from which you want to use data while calling.

[Milan]

During calls, your network will automatically switch to 4G if you are currently using 5G. Given the prevalence of 5G, 4G networks offered by some companies are now largely vestigial. While internet access is available during calls, the speed of 4G networks is often insufficient to provide a satisfactory user experience.

[Samsung_OneUi]

Turn on Vonr option. No issues in my phone with Jio 5G

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode also reset wifi and Bluetooth settings also go to wifi settings and click on intelligent wifi then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[LiveYongLiveFree]

Enable VOLTE