Original topic:

Heating issue in samsung m35 5g

(Topic created on: 11-23-2024 06:24 PM)
788 Views
newtosamsung007
Active Level 1
Options
Galaxy M
Hello guys,
I am new to samsung .
I have recently purchased samsung m35 5g 
But I started facing heating issue in my device on the very first day on normal use .
Please suggest me some ways .
Should I visit samsung service centre ?
Thanks 
13 Comments
Adyman
Active Level 4
Galaxy M
I faced the same issue with battery drain issue in 1st two weeks but after some days it adopts my uses and now it barely happens.

BTW what type of user are you? This processor doesn't target heavy users like gamers.

I uploaded a detail review in this platform, you can check it and clear your doubt. If it seems serious then you should go to service centre.
Link: https://r2.community.samsung.com/t5/Galaxy-Gallery/Samsung-Galaxy-m35-5g/td-p/17478366?src=ShareByUs...

If it seems helpful then you can go to three dots in my comment and tap " Accept solution ".
0 Likes
Galaxy M
I am not a heavy user I just want to use it for day to day task
0 Likes
Adyman
Active Level 4
Galaxy M
If your phone touch 36° to 40° so many times, then you should take it seriously otherwise under 36° it is ok. Generally exynos processor have heating issue, you can download "AccuBattery" app to monitor your phones temperature.
Galaxy M
Thank you so much.
I don't care about samsung phone but samsung community is just great
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution . Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
0 Likes
Galaxy M
Just playing hdr video and temperature started to rise1732381624609.jpg
0 Likes
Adyman
Active Level 4
Galaxy M
See youtube, you can find so many battery saving tips for your galaxy.
Galaxy M
U r using 2 sim both are volte and one is 5g connection then if your phone heat 🥵 🔥 it's OK 👍🏻

Don't download any 3rd party app for battery backup app

U can check it Samsung member app or go to setting then click device care and click diagnostic