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10-11-2023 05:13 PM in
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10-12-2023 09:58 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, Kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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02-01-2024 04:08 PM in
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