I have been using the Samsung Galaxy M52 5G for the past 1.6 years and have timely updated all the software updates. But one month ago, suddenly, a green line appeared on the screen while the phone was in idle mode. I have searched for information about this issue online and found out that many of them have the same issue with just 1-year-old phones, and this happened after a software update. I contacted Samsung Customer Care, and they said that Samsung has not responded to this issue for the Samsung M52. So if you need to change a display, you will pay for it. I have decided to switch to another brand and won't be replacing the display. There are now four lines on the screen, two of which are green, one of which is white, and one of which is pink. Just enjoy Samsung.
Extra tip: don't update Samsung Mobile if you're not under warranty; it will ruin your display and cost you money.
We acknowledge your issue and request you to please report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
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Same issue reported myself and lot of other members using M52. Is there any chance to move against samsung legally? Like mass complaint movement in consumer court or other actions like that.
Samsung is responsible for this, and they must take care of it.
