Original topic:

Green line on display

(Topic created on: 07-08-2024 12:25 AM)
552 Views
Miracle_minds
Beginner Level 2
Options
Galaxy M
Suddenly I got a vertical green line on my Samsung Galaxy M52 5G phone yesterday. I have been using the phone since 2 years, no physical damage or even a small scratch in it. It is due to the recent software update made on June..Reached out to an authorized samsung service centre, they are asking me to pay for it to change the display.. please provide free replacement service for my phone.
9 Comments
OneTeam
Active Level 1
Galaxy M
Welcome to Greenline members club..
Miracle_minds
Beginner Level 2
Galaxy M
Can't we resolve this issue?
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jaha_jaha
Active Level 3
Galaxy M
No
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. Meanwhile use 60Hz.refresh rate of display. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We'd request you to share your contact details by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Azam-Saudagar
Active Level 1
Galaxy M
I am also having this same issue and line lines are increasing day by day the line have become 4 now
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Azam-Saudagar
Active Level 1
Galaxy M
Customer service guys are saying the same thing
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