Original topic:

Green line on display

(Topic created on: 08-09-2023 12:23 PM)
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albinbabu
Active Level 1
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Galaxy M
While using phone green line on display seen. Its terrific and shamed on Samsung compony for providing bad experience on customers, plz take immediate action on this issue. My phone is M52.
7 Comments
Galaxy M
Please share a pic to understand better
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albinbabu
Active Level 1
Galaxy M
😭IMG-20230807-WA0034_1000076963_1691422894.jpg
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Dhileepke
Active Level 1
Galaxy M
Green line on display in the morning. Visit service center and show the phone. They said they no damage on rhe phone and take photo to upload . Told Me to contact customer care for support. After talking to them nearly 1hour they are saying it's not because of software update. Its happened some physical damage. Shame on you Samsung.
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,
 
Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Arindam48
Beginner Level 3
Galaxy M

I'm also facing the same issue from yesterday morning with my m52. Agreen line suddenly popped up yesterday in the morning. I never dropped my device norgot water damage. Possibly it occurred because of June security update. I visited service center in the afternoon. They are asking for charges against physical inspection and screen replacement as there is no instruction provided for free screen replacement  from company behalf. My device is just 1 year and one month old and it's barely possible for a consumer to pay again 7000-8000 within thirteen months for the same device worth 25000. Oneplus is doing better job. They replacing screen even after one year of warranty expiration. Samsung should recognise our pain. 

msq001
Active Level 5
Galaxy M
Sir plz do something for samsung phones about processor heating issuea after update like my samsung m52g and my last phone samsung m30s. Plz do something
Az1993
Active Level 5
Galaxy M
Same issue reported myself and lot of other members using M52. Is there any chance to move against samsung legally? Like mass complaint movement in consumer court or other actions like that.

Samsung is responsible for this, and they must take care of it.