Original topic:

Green line on Screen

(Topic created on: 10-12-2024 07:30 AM)
1323 Views
VijaySolse
Active Level 1
Options
Galaxy M

image


Dear Samsung Customer Support, I am writing to report a concerning issue with my Samsung M52 smartphone. Without any prior physical impact (e.g., drop or water exposure), a green line has unexpectedly appeared on the display. I have taken precautions to ensure the phone has not been subjected to any damage that could cause such a display anomaly. Despite these measures, the green line persists. I kindly request your assistance in resolving this issue. Please advise on the possible causes and recommended solutions. I am available for any necessary troubleshooting steps or diagnostics.
#Samsungm52#greenlineondisplay
10 Comments
AnilKSharma
Active Level 6
Galaxy M
Feel bad for you।
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy M

0 Likes
anichet
Active Level 1
Galaxy M
इसके लिए ओर क्या समाधान हो सकता है कृपया करके बता सकते है क्या मिस्टर सेमसंग कम्पनी 🤔🤔👍🏻
0 Likes
RanjitaBiswas
Active Level 3
Galaxy M
Read this:
https://r2.community.samsung.com/t5/Others/️-Green-White-Pink-Screen-Replacement-Done-For-Free-M52/td-p/15544726?src=ShareByUserCM

Mark this as solution because that's how I got my screen replaced for free.
Galaxy M

8789103760
Beginner Level 2
Galaxy M
A10S
Galaxy M
560😮
Galaxy M
9,😮🔥👏😮