I Have a Samsung Galaxy M52 5G Smartphone and I am a Samsung user from last 7 years and 4 smartphones of samsung and first time I have encountered an issue with M52 5g for the first time . In this a update has came up and the phone has 8-9 green+pink lines both but for the first time the pink has came up and now it started to fill with green lines and I have done with all troubleshooting and the service centre is asking for about 9000(9k) and it has clean condition without any physical damage. Help me as soon as possible. Also I want to know that if I pay and replace the screen so what is the guarantee that it will not going to reappear and I have a doubt if the service can degrade or upgrade the ONE UI or security patch or should I do it with bootloader.
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would like to inform you that we do not recommend downgrading your device's software, as this may cause malfunctioning. You have already coordinated with the service center team regarding your device's display issue, and they have guided you according to Samsung policies. Please be advised that charges for repair are applicable for out-of-warranty products.
At Samsung, we strive to provide you with an impeccable product experience. Our centers employ highly qualified engineers who utilize advanced technologies to repair your device. Additionally, all parts used will be genuine.
Your device will undergo thorough testing across various parameters and conditions, including the IP68 rating tests. This ensures that we hand over your device only when it is operating in perfect condition.
