Original topic:

Green line issue

(Topic created on: 10-22-2024 11:48 PM)
384 Views
balaji13
Beginner Level 2
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Galaxy M
I got green line in samsung m52. I used to fro 2.5 years. I never used to play games in mobile. I used it lightly. But still i got the line. I tried reaching out customer support and service center but they are not providing proper solution. They are asking me to pay 8k to replace the display. Even samsung is also worst in customer service. 
7 Comments
Galaxy M
Don't update your mobile except major update that's the solution for Amoled mobiles
BRAJRAJ07
Active Level 7
Galaxy M
Seeing display issue on this community page, I stopped updating phone software after August 2023. Thank God that no lines appeared so far
Galaxy M
Or wait for update review in community or youtube, if no issues reported only go and update your devices
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balaji13
Beginner Level 2
Galaxy M
This is precaution right ?
0 Likes
balaji13
Beginner Level 2
Galaxy M
Once if we get, we can't fix it right
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. However, as you have already connected service team and they have guided you after inspecting the device according Samsung policies the chargers for repair are applicable. Furthermore, we would suggest you to kindly coordinate with the service team for further assistance.

Warm Regards,
Samsung Customer Support

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ajju26
Active Level 4
Galaxy M
These issue on screen caused by faulty updates given by you . We know charges are applicable you don't have to say. Samsung should take responsibility for their faulty updates.its big shame on you . You will see downfall very soon
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