Original topic:

Green line issue out of the blue.

(Topic created on: 11-04-2023 09:07 AM)
746 Views
-123-
Active Level 3
Options
Galaxy M
I am using Samsung m52 5g since 27th January 2022. But without any external damage there is a green vertical line appeared on the screen. I saw so many posts regarding this issue. Now tell me the solution. 
12 Comments
abg1106
Beginner Level 4
Galaxy M
After which update is this happening?
0 Likes
-123-
Active Level 3
Galaxy M
August update which occurred on 28th September.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes