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Original topic:

Green line issue

(Topic created on: 03-21-2024 01:10 AM)
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PradhanAditya
Beginner Level 4
Options
Galaxy M
How do I fix it? Out of the blue a green line has appeared on my perfectly fine samsung m52 5g smartphone and it is not going away. Is there any way to remove that line?

3 Solutions


Accepted Solutions
Solution
Galaxy M
Please visit samsung service centre

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Solution
Galaxy M
Try taking screenshots if the line appears there then it's a software issue otherwise you have to get your display changed.

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Solution
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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5 Comments
Solution
Galaxy M
Please visit samsung service centre
Solution
Galaxy M
Try taking screenshots if the line appears there then it's a software issue otherwise you have to get your display changed.
Solution
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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