Green line issue on M52 5g

[Members_mgT8hPS]

Hey there I am facing green line issue on Samsung galaxy m52 5g randomly using the phone My phone is not even damaged.

I'm so disappointed with Samsung cuz I am a Samsung customefor many years .I trust this company so much but after knowing there is no free replacement from Samsung I was heart broken. 

I request the Samsung team to look into this problem .

Thank you

[WajeMahesh]

File complaint in consumer court or contact the Indian ceo of samsung. This will help you to get replacement of screen. If you find this helpful please click on three dot and select solved. Thank you 👍👍.

[CAGS01]

The only solution is to file complaint in consumer court as I will also do that.

Samsung India has disappointed a lot and it would cause me to move to apple or oneplus atleast they replace if any issue comes.

[NehalNangalia]

Did it help? Complaining in consumer court?

[CAGS01]

I am still waiting for Samsung response and then will file as without giving them the opportunity, it won't stand.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[murali-tharan]

I encountered green line issues on my Samsung M52 model. Two months ago, I installed a software update on the phone, and shortly after the update, a green line appeared on the display. I reached out to Samsung multiple times to request a replacement, but they refused to replace the display, asking for Rs. 9,000 to fix it. They also claimed that no other users with this model had reported similar issues.

If you are facing the same green line issue after the update, I urge you to tag Samsung on social media and file a complaint with the National Consumer Helpline (NCH). Even if you've already paid for a display replacement, please still file a complaint. The more people who raise this issue, the better the chances of getting a resolution from Samsung or NCH.