Green line issue in Galaxy M52 5G

[piku4mkol]

Today my M52 device started showing vertical green line suddenly while I was using the phone. I never dropped it, no physical damage was done. And, didn't make any software changes either. 

Any fix for this problem? Is it a hardware or a software issue? 

Will Samsung provide a software fix or a free screen replacement like the One Plus did?

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[piku4mkol]

Can I expect a software patch to fix this isuue?

[goodthings]

No. Thanks.

[Tarun3273]

Bro, approach samsung customer care and register Complaint. I have got free replacement for same issue. Device s21fe

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[sakuya_bob]

First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.

[piku4mkol]

Update: Display started showing another green line from today. What a quality Samsung! I will never buy anything from them in future.

[Mohan_Krish]

Forst mail to this id your concern

support.india@samsung.com


They will call you and tell you will not get this facility you have to pay

Then mail this ID

servicehead.in@samsung.com

And escate issue and speak