Original topic:

Green line in display - Galaxy M52 5G

(Topic created on: 07-05-2024 09:05 PM)
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MonarkRawal
Active Level 1
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Galaxy M
My phone got auto updated before a month approx and yesterday my phone started getting green line in display while using WhatsApp, without having any physical impact or shock. As my phone is out of warranty i have to replace the scree which will costs 6600/- here at Ahmedabad.
Is samsung phone's are designed to work nearby warrant period or 1.5 to 2 years only?
Donwe need to buy only Samsung S series phone for better quality and customer support ?
Some solution is expected from prestigious company like Samsung.
What to do now ? 
Free screen replacement/ 50-50 payment option etc. all are accepted.
Plz do need full.

9 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. Meanwhile use 60 Hz.refresh rate of display. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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NishanthSammu
Active Level 3
Galaxy M
Spam with comments in samsung's July10 event
NishanthSammu
Active Level 3
Galaxy M
Spam with comments in samsung's unpacked event on July10
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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MonarkRawal
Active Level 1
Galaxy M
Any one facing the same issue like me ?
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MonarkRawal
Active Level 1
Galaxy M
Did complaint to samsung customer service many times but no support for M series customers.
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MonarkRawal
Active Level 1
Galaxy M
Feeling not to buy samsung phone's anymore.
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