I had regularly updated my software and using this phone from 7/10/2021. It's for the first time I'm facing green linevissue on my phone. I HAD visited samsung service center and approached samsung customer support and they are saying that samsung has not yet announced display replacement for this model.
Now I have to pay 7500 rupees for the screen replacement. I think this may be due to latest samsung update. Any way I had trusted samsung and their product quality. NOW I greatly regret to have this phone.
Same here. This Samsung India does not care for us. They only address issues of premium phones. They are replacing their screens even out of warranty with the green line issue. Total boycott samsung products.
That's not true even to replace screen of premium phone the terms of Samsung should be met which says there should be no physical damage or dents, scratches or water resistance damage to the phone. My Note 20 Ultra have green line and got rejected for free screen replacement due to scratches and dents
I know when they will give you foc replacement despite of these issue present.once you got green line covering the screen completely alteast 4-5 line. Then try going to different service center. it is not compulsory but based on my experience with my note 20 ultra and s20 plus they will give you foc replacement.
We acknowledge your query and want to inform you that the repair is done after the physical inspection of the device and the repair is done under terms and conditions. We always prefer to give the best of our services to our customers.
Same issue reported myself and lot of other members using M52. Is there any chance to move against samsung legally? Like mass complaint movement in consumer court or other actions like that.
Samsung is responsible for this, and they must take care of it.
