Recently, I noticed a green line appearing on the display of my Samsung M52 5G. It's important to note that I have not caused any physical damage to the device; the green line appeared suddenly without any external factors. Concerned about this issue, I promptly reached out to Samsung support and visited a Samsung service center for assistance.
To my disappointment, I was informed that the solution to this problem would involve a display replacement, which comes with a cost of approximately 8000. However, I believe that this issue might be more related to software rather than hardware, as my phone is otherwise functioning perfectly fine.
I am reaching out to the Samsung community in hopes of finding a resolution to this matter. I kindly request your assistance in addressing this green line issue on my Samsung M52 5G. If there are any software fixes or alternative solutions that could be explored before resorting to a display replacement, I would greatly appreciate your guidance.
Thank you for your attention to this matter. I look forward to your prompt response and assistance in resolving this issue.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
I faced same issue on my S22 Ultra. Visited service center, got phone checked and they tell me I have to pay 14,000 for replacement of the display. Meanwhile One Plus is offering lifetime replacement for same issue.
I tried all options, including Samsung customer care, service center, writing to service head, generating error report.
All have standard reply. To repair phone by paying 14000. I have not gotten it repaired as I feel it is ridiculously unfair. This is a known issue faced by multiple customers, yet they cannot support their loyal customers.
We'd request you to share your contact details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
First, try contacting the service center. If they don't help or ask for a large sum of money, simply register a complaint on the NCH app for assistance. For more details, refer to my latest community post.
