Original topic:

Getting Green Line on display screen, Turned white now

(Topic created on: 12-05-2023 06:52 PM)
9601 Views
BhushanMhatre
Active Level 3
Options
Galaxy M
I am getting a green line at the center of the display of my M52 which I just bought 14 months. Now 2 months after the warranty, I am getting a green line on my screen. Note that phone has not been damaged in any way. The service center has charged with 7k Rs for this fix which is shocking. They are just telling its not possible to fix it and it just needs a screen replacement. Reading on internet i found a lot o people are getting this same issue. This is really pathetic from Samsung. I have completely lost faith in them. Moreover it feels like a Scam from Samsung to earn a little extra bucks, given how they are trying to avoid this issue. 

Infact some youtubers are giving more info than this. How can so many users get the same issue that too after warranty period is competed and after an update. 

Samsung should just fix this issue for all the user who have not damaged their phones in any way for free. And I would like to a refund for this. 

image
Green line on home screen


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Green line on lock screen


Now the green line had turned white:

image
White line on lock screen


image
White line on home screen




15 Comments
BhushanMhatre
Active Level 3
Galaxy M
0 Likes
Members_dXoN3nV
Beginner Level 2
Galaxy M

I am facing a similar issue. There is no physical damage to my phone

I have M52 purchased in Nov 2021. A green line on display appeared spontaneously. I called the customer service. Did all the things advised by them. Did not resolve. Took the phone to service center. They acknowledge that there was no physical damage. But advised to me to change the display for which they quoted me Rs. 6900. I dunno what to do. 

I hear from that similar problem with S20 and S21 galaxy is getting the display changed free of cost till Dec 31, 2023

Why M52 customers are left to suffer?samsung display green.jpg

 

ROZAJMERI
Active Level 7
Galaxy M
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update one UI version 6.1
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Members_Imu6QD7
Beginner Level 3
Galaxy M

Same thing has happened to my mobile M52 and service center without checking anything stated screen needs to be changed costing 7K. It's really a scam by Samsung. I have a OnePlus 7T which is 3 years older than this mobile and it is working absolutely fine without any issue. Am not paying 7K for screen and will continue using the mobile as it is.

Mangesh0712
Beginner Level 4
Galaxy M
I have got exactly the same issue as yours.
I bought my M52 in June 2022.
In January 2025, I got a thin green line, which turned bright in 10 minutes.
After 2 weeks, I got a pink line.
Now, today on 15th March, the green line has turned white.
It is definitely a scam by samsung.
I had visited my bike service center,
The girl there has M52 as well and got the green line on the same day as I got it.
Even though I had last update on 7th December, it probably has nothing to do with the update.
I really feel like samsung is playing dirty with the customers.
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prodgk
Beginner Level 2
Galaxy M
Same here bro, my green line now turned into white, service centre's are asking about 10k for screen replacement 😢
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