Original topic:

Gallery problem

(Topic created on: 03-19-2022 09:20 AM)
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NAV10
Active Level 3
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Galaxy M
How do i solve this whatsapp gallery problem of not showing images (only some wierd icon)? It started after last Samsung update. My phone is M52 5G
5 Comments
Mesbah3575
Active Level 9
Galaxy M
Don't do anything...wait for fixing update
Galaxy M
This is a software issue . Galaxy m51 and j series phone also get the problem
Galaxy M
Give the sccrrenshot of last update
NAV10
Active Level 3
Galaxy M
ThisScreenshot_20220319-105020_Software update.jpg
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cs_member8
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. Samsung is aware of this issue and there has been found an error on recently released SW version .

Samsung is preparing a fixed version and it will be released via FOTA sooner. Before getting fix version, please use a workaround for a while

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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