Original topic:

Galaxy m34 issue

(Topic created on: 08-02-2024 02:37 PM)
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pupul123
Active Level 1
Options
Galaxy M
Its samsung galaxy M34 5G

Just witnessed an issue.
I turned off my phone and when turning on my display was not showing anything. 
Charged at 95%
Called from another device, I heard my phone ringing but black screen.
Connected charger it showed 95% charge.

Now its fine. Done a hard restart usibg volume down and power key together.

Anyone knows what kind of issue is this ???
4 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue already has been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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Samsung_YtThEWH
Beginner Level 2
Galaxy M

Hello Support team, I am facing the exact same issue. Please help. The phone (/calling) app gives me a blank screen, if I get some calls, the screen does not change, and I dont know if I am getting a call unless I see the call log through truecaller. I tried to clear cache through the settings, I tried restarting the phone several times, but none of this is helping me solve the issue. Need your support in resolving this.

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