Original topic:

Galaxy M52 Green Line Issue

(Topic created on: 03-14-2024 01:23 PM)
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SarathMS
Beginner Level 2
Options
Galaxy M
While using the phone suddenly a green line appeared in my galaxy m52 screen. No physical damages on my phone. This happened within 1.5 years of purchase. Why does Samsung phones are in so much cheaper quality? Any solution for this issue. Please suggest 
5 Comments
SAMUELx
Active Level 2
Galaxy M
Samsung m series is nor even close to a series quality and Samsung don't even care about m series that's why
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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Babita59
Active Level 5
Galaxy M
Visit this post: https://r2.community.samsung.com/t5/Others/️-Green-White-Pink-Screen-Replacement-Done-For-Free-M52/td-p/15544726?src=ShareByUserCM

I've got free replacement of screen for my Galaxy M52 5G.
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