Galaxy M31S Reverse charging issue?

[JBhatt8]

I recently got my M31S and I was testing reverse charging feature. I tried to charge POCO F1 and connected provided cable. Both phones keep flashing and charging and disconnection happening quickly. My M31s showing something but I am not able to see that as it happens very quickly. Can someone please check if its only me or someone else facing the same?

[Anikroyale]

I don't think it works with devices from other brands. Not sure though.

[JBhatt8]

it works.. I saw some videos on YouTube where people were charging Nokia, Motorola phones.

[saubhagya4400]

it is compatible with any other devices of any brand.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app along with screenshots, short videos and error log file(Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[chinmayhaihum]

Is your problem resolve after reset.