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03-11-2020 03:41 PM (Last edited 03-11-2020 04:33 PM ) in
Galaxy M- Tags:
- GalaxyM31
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06-10-2020 03:38 PM in
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06-10-2020 05:31 PM in
Galaxy Mi also had same problem and enquired with friends also...Samsung gave worst end performance of batter life in case of m31 and this making me to quit this brand for not even giving backup like a 4000 mah lcd pannel do
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06-13-2020 05:49 PM in
Galaxy Mmy phone not give battery backup of atleast 24 hrs .
i think it was easy to replace through amazon but amazon not accepting replace ,i call amazon 5 times for same issue every new tips and trick given by them .
if this battery issue was fixed by security updates then pls samsung atleast tell us ,i am very tensed.
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08-29-2020 05:53 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Hope your issue got resolved. If issue still persist then kindly follow the below given step:-
- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-13-2020 05:50 PM in
Galaxy Mmy phone not give battery backup of atleast 24 hrs .
i think it was easy to replace through amazon but amazon not accepting replace ,i call amazon 5 times for same issue every new tips and trick given by them .
if this battery issue was fixed by security updates then pls samsung atleast tell us ,i am very tensed.
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08-17-2020 12:07 PM in
Galaxy MI was using redmi not 5 battery is 4000
Mobile stay 2 days no need to charge it
But m31 battery should be charged after 11 hours
Even not heavy use
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07-06-2020 11:04 PM in
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07-17-2020 02:51 PM in
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08-22-2020 04:10 AM in
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08-25-2020 01:25 PM (Last edited 08-25-2020 01:26 PM ) in
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