Galaxy M31 Display issue ( screen bleeding (purple-pink smudge) )

[Ajaz Ansari]

My phone (Galaxy M31) has started bleeding. A purple patch/smudge has started forming  and it's growing rapidly. My phone is under warranty, nearly 6 month is left. I would like to know whether it is software or hardware problem and it can be fixed ??? 

[Anikroyale]

This is a hardware issue caused due to accidental damage and is not covered under warranty. You will have to pay for display replacement.

[AjzAnz]

But I am 100% sure, I never fall or put any pressure on the screen. I attended a call and then within a minute a purple patches appear. Is it possibly manufactured fault ???

[Anikroyale]

No, this is not possible without any kind of damage. Not a manufacturing defect.

[AjzAnz]

I am 100% sure it's not my fault. When I woke up at morning and attend a call, at that time my screen was fine, just within a minute the purple patches appeared on screen. How it's possible.

[Members_6ZHiyCF]

Me as same problem

My mobile   is F41

No any scratch on my mobile

[sbzalam]

Hello Mr. Anikroyale,

Do you think samsung consumer are fools and you just write "No, this is not possible without any kind of damage. Not a manufacturing defect." I am also sufferings same issue. We are using not you and we are sure about our phone. This is not fair practice by a big brand Samsung. Accept all these related complains in this regard under warranty because this is really true issue. If my problem not got solved I will complained to the higher authority or consumer court. My phone is just 3 months old and you people are making us fool. 

Regards

[Anikroyale]

Can you get affected by a virus without the virus actually entering your body? No. It is absolutely not possible for a display to exert bleeding without an external stimulus.

[Members_4MrS0xC]

This is a manufacturing defect. I have replaced my screen 4 times, and the same issue keeps happening. There is no hardware damage.
Mobile Model : M31

[Ashish_vvk]

thats ridiculous 
i never drop my phone( M31 )  but have the same issue 
i think this is samsung display problem that must be solve under warranty...