Original topic:

GALAXY M 52 5G ISSUES

(Topic created on: 12-30-2022 07:48 PM)
638 Views
NJP321
Active Level 3
Options
Galaxy M
Dear @samsungindia

Please slove it 

While turning off the device by using the double tap (or) by the power off button (or) while charging the device also the display is flickering in the display like lines randomly on the display in the horizontal direction(when dark screen all this viewing)



 The power button also not working for Finger sensor gestures like swipe up and swipe down for the notification pannel , the display is also not working for some times while using in the meanwhile while for the notification pannel also. This all things happening from the One UI 5 and Android 13 updation onwards....












5 Comments
AnishGoswami
Active Level 1
Galaxy M
Same problem 😕
NJP321
Active Level 3
Galaxy M
Received reply do same as per the samsung cs-member11 reply and attached your log file as well
cs-member11
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

NJP321
Active Level 3
Galaxy M
Just now I got the error at 4: 36 PM IST and i had attached the log file as well as per you request With in 15 min , kindly check and solve the problem or claim the warranty? As soon as possible ....
Babybooxz
Active Level 1
Galaxy M
Guys never update OS, the phone will get bad, every phone manufacturer has this problem, so i never update my phone. Thanks to the post creator i was going to update but i am reassured that updating is bad.