Original topic:

From a Frustrated, 'used to be' Loyal Customer

(Topic created on: 08-05-2021 11:20 PM)
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SwapnadeepSRK
Active Level 4
Options
Galaxy M
Dear Samsung,
 
 This is india, 
 Kindly give CA, good lock, screen recording features to M51, M31s ,M31 and other M & F series smartphones. We paid a lot more than these smartphones actually value & not even getting these basic features that can easily be implemented with an software update !!
 
 Already users of this series became detractors and kinda frustrated, they will never again purchase samsung device nor recommend to anyone,
 
It's high eye opening time for you, kindly provide these before the matter slips from the hand, rest Samsung will be HISTORY in India.
 
 People will go for MI including me if samsung would like to keep this behaviour with customers.
 
 You're LOOTING Indian people through M & F series.
 
 - An Angry Indian CUSTOMER😎
25 Comments
SwapnadeepSRK
Active Level 4
Galaxy M
Yes brother 🙌
Let's hope for the best🔥
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animeshmodi
Expert Level 5
Galaxy M
Hope karne se nahi aayegaz feedback pe feedback dene se aayega, aur please dusare users ko bhi encourage karo feedback dene ke liye, because #EveryFeedbackCounts
Galaxy M
I am an M21 user and I stand with you bro.
SwapnadeepSRK
Active Level 4
Galaxy M
Send as many feedback as you can send through "ask question" in "get help" section brother...
Galaxy M
👍🏻
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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