Original topic:

Freezing restarting

(Topic created on: 03-30-2021 07:09 PM)
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aleem768
Active Level 2
Options
Galaxy M
Freezing and restarting continues 😫 , comming on Samsung m30s logo and Freezing there continues.. hell with this Samsung brand... can u resolve this in April update ... this problem is facing in all M AND A series mobiles very irritating ...
7 Comments
rock1232
Expert Level 5
Galaxy M
Try these steps
Turn off your device-
Recovery mode me jaane ke 3 steps.
Choose any of these
Connect c type earphones or connect your device with laptop make sure your laptop is on .
Press and hold power button and volume up button .
When android logo appears release thes keys . Then tap on wipe cache partition and then tap on reboot system now. If problem persist do the following steps to enter in recovery mode and then do hard reset and make sure to take backup of your device.
And even after completing these steps problem is still there then only option is to visit service center.
If this information helped you tap on 3 dots to accept my solution
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aleem768
Active Level 2
Galaxy M
Were vill that tap on wipe cache options
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rock1232
Expert Level 5
Galaxy M
I am providing you a YouTube video link where the above steps are explained in an easy way
https://youtu.be/KOIsrDgttoU
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aleem768
Active Level 2
Galaxy M
Thanks
rock1232
Expert Level 5
Galaxy M
Mention not . If my information was helpful to you then pls tap on 3 dots to accept my solution 🙂
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RohanKhera01
Active Level 6
Galaxy M
service center > motherboard change > approx 9000/-
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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