Freezing and restarting problem

[Manoj718]

Can anybody help me with this problem?

[prashantpophale]

No one help you,
It's motherboard failure.
Exchange phone ASAP.

[Manoj718]

Mailing to Support team?

[prashantpophale]

You can try,
If you get solution .
It is very good thing.
But Samsung....

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support