Original topic:

Freezing and continously restarting M30s

(Topic created on: 09-26-2021 11:13 AM)
1667 Views
Rgnp
Active Level 3
Options
Galaxy M
 I am using Samsung m30s mobile from past 1.5 years. After July security update my mobile is continuously restarting unexpectedly and freezing suddenly. Please help me out from this problem. What should I do? Where I have to complaint about this. Do the needful.
Galaxy M
It is update bug.
0 Likes
Rgnp
Active Level 3
Galaxy M
Yes but how to resolve it...?
0 Likes
Galaxy M
Go to service center and ask them to Flash the firmware. It may solve the issue.
0 Likes
Abpal
Active Level 10
Galaxy M
September security update is already out
0 Likes
SrajTech
Expert Level 5
Galaxy M
Hey, I had a talk with Samsung service center engineer, he told me that it is power ic problem, either a software flash at service center or replacement of motherboard will help, he told me if device is out of warranty and you don't want to get the motherboard replacement, then go to a known mobile repair engineer, he will repair the power ic and phone will work properly
He told me that now company is also having problem because the issue has occurred in huge amounts and they are not able to provide free replacement because cost of motherboard is high, its loss of Samsung from all angles
Now you just raise this matter on twitter and comment on tweets of utsav techie and others who have tweeted regarding this
The issue has been highlighted by youtubers and media groups so Samsung might give some solutions now
Just wait and raise
Rgnp
Active Level 3
Galaxy M
Can you please provide that excat twitter link
0 Likes
Rgnp
Active Level 3
Galaxy M
I did factory data reset.
0 Likes
Rgnp
Active Level 3
Galaxy M
Nooo.. restarting again and again
0 Likes
Rgnp
Active Level 3
Galaxy M
Ok...
0 Likes
AlphaTrion
Expert Level 1
Galaxy M
This issue have been reported here a number of times by others too.

Samsung just doesn't want to resolve or look into this. Its clearly their mistake which occurs right after an update (and will not able to downgrade to an older version even from service centre). The only solution is to replace the motherboard according samsung.

Never choose samsung again.
0 Likes