Files deleted automatically

[advvinaytheking]

Hello guys i wanna ask post upgrade to andr 12...many of my files that were in .111naam named folder were deleted.

I tried using Dr fone on PC nad restoring deleted filed but couldnt. Is it possible to recover the files???

[user963]

No u can't recover

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[NOOB_1ST_ACC]

Turn of auto delete unnecessary data