Original topic:

Fast charging now working at all

(Topic created on: 2 weeks ago)
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kshitizkumar1888
Beginner Level 3
Options
Galaxy M
This phone has been showing that it is fast charging at 15 W . But actually the charging speed never exceeds 5 W, the notification shows 1 hr some minutes to charge , but in reality it takes 4 hrs to charge completely 

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Always has heating issues. Temperature is never below 45°C


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I am fed up with this brand 
I have been to the service center for replacement of the charging port but still the same issue .
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2 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center once again from where you have done the service of the product earlier and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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SSVG
Active Level 4
Galaxy M
I do facing same problem
True many Samsung phones facing the same issues but Samsung doesn't looking into the issue 😔😡😡
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