Jayuraa
Active Level 6
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03-25-2024 02:31 PM in
Galaxy M
My 25W Charger suddenly stop working on Super fast charging and ( working fine with fast charging) so what is the problem? And my charge is original or Duplicate? Please help me.
2 Comments
SSVG
Active Level 4
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03-25-2024 03:52 PM (Last edited 03-25-2024 03:52 PM ) in
Galaxy M
Check ✔️ it on bis care app and enter R number if u find model no it is original
2. Check on samsung digital service center website and enter serial number if it shows valid it is original or else go to service center
3. Scan qr code on charger
2. Check on samsung digital service center website and enter serial number if it shows valid it is original or else go to service center
3. Scan qr code on charger
cs_member10
Expert Level 5
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a month ago in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern we want to inform you that after the latest update Superfast charging and fast charging is merged together now your device will only show fast charging.
Warm Regards,
Samsung Customer Support