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02-09-2020 01:39 PM (Last edited 02-09-2020 01:40 PM ) in
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02-09-2020 06:58 PM in
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02-09-2020 08:38 PM in
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02-10-2020 05:15 PM in
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02-11-2020 12:25 PM in
Galaxy MHi there,
Please perform the following step to resolve charging issue:
1- Charge the device with the original charger.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).
3- Check the availability of fast charging option (Settings>>device care>>Battery>>top 3 corner dots>>advance>>Fast charging)
4- Perform the reset settings (Settings>>General management>>Reset>>Reset settings)
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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09-26-2020 07:24 AM in
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05-11-2020 05:29 PM in
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05-25-2020 03:52 PM in
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06-04-2020 07:11 AM in
Galaxy MSame with me, while charging with the original provided charger it says Cable Charging
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06-16-2020 07:46 AM in
Galaxy M