Original topic:

Facing display problem

(Topic created on: 06-19-2024 12:39 AM)
622 Views
triptisaha
Active Level 1
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Galaxy M
I am using Samsung m51. Today I updated the software on my phone, after a few hours the display light of the phone is fading. The display is becoming greenish. After a few minutes it will be fine. After a few minutes it becomes greenish again. This problem is happening again and again after a few minutes. How to fix the problem? Is there any solution to this? Samsung has made this update very bad and there is a problem. Let this problem be solved by Samsung
4 Comments
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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triptisaha
Active Level 1
Galaxy M
power off and reset is not working. i still have the same problem
Galaxy M
Try SAFE Mode once ..Power off your device then do Power On.
while Turing on press the volume down key and Power key together upto the Samsung logo appears. You can see Safe mode in left bottom corner. Use the phone for few hours then restart to turn it off. Hopefully the issue will be resolved.
meowmeow00
Beginner Level 5
Galaxy M
Hi bro did u had the same issue
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