Facebook app loading issue.

[Arvinn]

There is an issue I have been facing on M21 since day one. When ever the preloaded facebook app has been opened half of the time it loads partially and gets stucks. Then after doing force stop and reopen.It works fine. Kindly fix this bug.

[DarshanChatterjee]

Clear the cache from app info.

[Ehsank]

long press on fb icon >app info>storage >clear cache and data then restart your device and then try

[Arvinn]

Thank you guys, But i keep clearing cache often. Even tried clearing data.Just now it happened again after clearing cache.I just reported this time. Hopefully will get some assistance From Fb.

[Ehsank]

check is there any update available

[DharaniReddyD]

disable and check it after enabling

[Samsung_Support5]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Arvinn]

Even after clearing cache.And keeping all updates of the app at place. This error keeps coming back. have reported it to facebook too.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support