Original topic:

Excessive Battery Drain and other issues on Samsung Galaxy M33 5G

(Topic created on: 07-25-2023 12:23 PM)
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rishikesh3kr
Active Level 4
Options
Galaxy M
The state of affairs for this particular phone of Samsung has gone from bad to worse over the last few months. 

The last update that was received in May only worsened the situation along with introducing so many more bugs while also taking away performance from the phone. The phone has become incapable on all fronts like Camera, Battery and Performance.

After the last update, the battery has been nothing but pathetic. The charge that used to last me a full day now gets to 0 only in half. The charging is often inconsistent too with the phone not charging at 25 watts unless I restart the phone.

And these days, along with that the Overnight Battery Drain has been too much. Often I sleep with ~20 percent battery in my phone and from the last few days, when I wake up the battery is reduced to 0 and phone switches off. This is an extremely sad state of affairs for the phone with costed 18k in the first place.

Add to that the extensive network issues on this phone. It is just not capable of even holding network for long now. I'll be going from one place to another and the phone just loses network in between which again won't return with simply putting phone on flight mode. I've to restart the phone multiple time to regain network. It's horrible.

What more? The camera. It's one of the worst cameras on any smartphone around. It often fails to capture the true colours and processing is bad. Even in a fully bright picture, it manages to dull and put grains on the corners. Its just the worse. The macro and wide angle is not even usable at all. The whole picture comes out only blurry and heavily grained if clicked with macro and the wide angle.

Overall, the phone was still fine before the last update but the Samsung team here has managed to ruin an absolutely fine working device. And I was hoping they would release a short update to correct the bugs, but it has been more than 2 months and nothing. I'm just looking for an opportunity to just dump this phone at this point just due to the problems it causes me so much.
5 Comments
sarnandu
Expert Level 1
Galaxy M
🤣
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Ayush786
Active Level 6
Galaxy M
The update is about to come within a day or week. As there are quarterly updates on m33 5g 3mth will be on tomorrow so hope they will give update with june security patch level
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docjohn76
Active Level 1
Galaxy M
I am having the same issues with my Samsung m33.
Battery erratic charging, unable to get phone calls or make phone calls unless I restart the phone, opening photos becomes very slow.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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